Faster policy issuance. Cleaner claims files.
Insurance runs on paperwork — and paperwork hides in inboxes. Xenora sends every policyholder a clean checklist on WhatsApp and Email, validates each upload with AI, and gives your team a claims-ready file per case.
What You Can Do
Built around how insurance & claims teams actually work — collect, validate, track, close.
- Pre-built checklists for policy onboarding, KYC, and claims
- WhatsApp & Email delivery — policyholders respond fast
- AI validates ID, address, medical, and claim-supporting documents
- Per-case workspace with full activity trail
- Reminders configured per claim or policy timeline
- Templates per product — life, health, motor, commercial
Common Documents
Pre-built checklists cover the documents you collect every day. Customise any of them in minutes.
- Policyholder KYC (PAN, Aadhaar, address)
- Medical reports and prescriptions
- Hospital bills and discharge summaries
- Vehicle RC, driving licence, claim photos
- FIR / police report (where applicable)
- Bank account proof for settlement
How It Works
Four steps — from request to a clean, audit-ready record per client.
Pick or build a checklist
Start from a pre-built template or build a custom checklist for any client requirement.
Send on WhatsApp & Email
Add the client, set a deadline, hit send. No login required for the client.
AI validates every upload
Document type, legibility, completeness, and key fields — flagged before your team opens it.
Review, approve, archive
Your team reviews exceptions, approves, and archives — with a full audit trail per client.
Frequently Asked
Quick answers for insurance & claims teams.
Can multiple parties contribute to one claim?
Yes — the policyholder, hospital, and beneficiary can each upload their part; everything consolidates per claim.
Does AI catch fake or tampered documents?
AI flags inconsistencies, low-quality scans, and metadata anomalies. Claims investigators review what is flagged.
Can brokers use this for new policy onboarding?
Yes — same workflow. KYC and policy paperwork collected before the first premium.
Claims-ready files, faster.
AI-validated documents, audit-ready trails, no email chase.